Privacy Policy
Effective Date: 9 May 2025
Welcome to Terrexia (“we”, “us”, “our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Nigerian Data Protection Act (NDPA) and other applicable laws.
1. Information We Collect
We collect the following types of personal data:
- Full Name
- Email Address
- Telephone Number
- Country of Residence
- Passport Details (for international users)
- KYC Data: Valid Identification Card, Passport Photo, Proof of Address (for tenants, agents, agencies, landlords)
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage your account on Terrexia
- To verify identity during KYC processes
- To communicate with you about services, listings, and transactions
- To comply with legal obligations and regulatory requirements
- To personalize your user experience
- To deliver relevant advertising (including Google AdSense)
3. Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interest
4. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. KYC data is retained until account closure or as required by law.
5. Data Sharing and Disclosure
We may share your information with:
- Authorized service providers and partners (e.g., KYC verification agents)
- Regulatory authorities (if legally required)
- Google and advertising networks (for targeted ads)
6. Your Data Rights
You have rights under the NDPA, including the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Object to processing
- File a complaint with the Nigeria Data Protection Commission (NDPC)
7. Security of Your Data
We use encryption, access controls, and secure servers to safeguard your personal data.
8. International Transfers
If we transfer your data outside Nigeria, we ensure adequate protection in compliance with applicable laws.
9. Updates to This Policy
We may update this policy periodically. We will notify you of material changes via email or on our website.
10. Contact Us
If you have questions or requests regarding your personal data, please contact us:
- Email: support@terrexia.com