KYC Policy

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KYC Policy

Effective Date: 9 May 2025

Terrexia (“we”, “us”, “our”) is committed to promoting a safe and trustworthy real estate ecosystem. This Know Your Customer (KYC) Policy outlines our verification process and how we protect your data.

1. Who Must Complete KYC?

  • Tenants
  • Real Estate Agents
  • Real Estate Agencies
  • Landlords and Property Owners
  • Service Providers (if applicable)

2. Why We Conduct KYC

  • To verify identities and prevent fraud
  • To comply with Nigerian laws
  • To maintain a secure marketplace

3. Information We Collect

  • Full Name
  • Valid Identification Document (National ID, Passport, Driver’s License, Voter’s Card)
  • Passport Photograph
  • Proof of Address
  • Agency Registration Details (for agencies)

4. How We Use and Store KYC Data

  • Used only for identity verification
  • Stored securely with encryption and access controls
  • Shared only with authorized verification partners (if applicable)

5. Data Retention

KYC data is retained as long as necessary to maintain your verified account or as legally required. Data is securely deleted when no longer needed.

6. Your Rights

  • Access your KYC data
  • Request correction or deletion (subject to legal requirements)
  • Withdraw consent (if applicable)

7. Contact Us

For inquiries about KYC or your data: